Clientologists
One thing our clients have in common is their desire to be provided an efficient, personal service to their shareholders, while meeting all their legal and ethical obligations.
Our clients range in size from 10,000 registered shareholders to as few as 3 registered shareholders. The clients are listed on the New York Stock Exchange, the American Stock Exchange, the various NASDAQ Markets, as well as privately held firms.
Two areas of specialty for IST are banks / bank holding companies and small to mid-size corporations, in which we have served hundreds of clients. Here are a few of their comments regarding our services.
IST Client Testimonials
"IST is the right fit for the culture of our company. Offering the same products and services one can expect to find with a larger transfer agent, IST provides unmatched customer service with precision and accuracy. We always know who we are talking to, and they always know us. It was their customer satisfaction scores that got our attention. And their continued quality, competitve pricing, and personal service is why we remain."
Lois Rich
Shareholder Relations Officer
United Community Banks, Inc.
"Our experience with IST has been wonderful. The communication level that IST brings is great. As a company located on the west coast, we can always get a hold of someone, even before and after business hours. Situations occur occasionally when the Midwest (where IST is located) has gone home for the day, but Bob Pearson, the President of IST is always available. Based on our experience, it is extremely unusual for any vendor to provide this level of service. It is greatly appreciated."
Mark Day, EVP / CFO &
Courtney Jacobs,
Marketing Coordinator
Community Business Bank
"Everyone at IST has always been very professional and available for shareholders inquiries, etc. They have a well-trained, courteous staff."
Donna Dalferro
First Citizens Banc Corp
"IST is very easy to work with. I receive immediate response to inquiries, questions and concerns. The staff is very helpful and professional."
Tracie Cvitkovich
Golden Valley Bank
"Bob Pearson and all the staff are very responsive, knowledgeable and very professional."
Cindy Seidel
River Valley Community Bank
"I especially appreciate IST's invaluable expertise in helping us conduct annual and special meetings."
"Bob Pearson perfectly fits the definition of a hands-on C.E.O. From handling my questions, to discussing developments in the marketplace, to personally attending every annual or special meeting my companies have ever had, his attention and expertise provides comfort to my fellow officers and board members that the needs of our shareholders will be met."
Don D. Jennings, President
Kentucky First Federal Bancorp
